Doing anything for the first time can be a bit overwhelming. That’s why the team at Custom Physical Therapy and Fitness wants to help you understand what to expect from your time with us.
On your first day, you will complete and turn in the necessary medical forms and insurance information. You can do this upon arrival or in advance with the links below. Regardless of your preferred form submission method, be sure to bring a copy of your insurance card and photo ID.
Once your paperwork is complete and your account is created in our system, you will speak with one of our physical therapists. Because we have a “patients first” philosophy, we take ample time to get to know you. During the conversation, we will review your medical history and work toward a complete understanding of your health status. This means that your therapist will listen to your concerns, ask clarifying questions and observe your movement to see how pain or injury impacts your mobility.
Finally, your physical therapist will review your initial treatment plan with you, including in-office and home care instructions. Your home care plan may include exercises, which will be demonstrated during your visit, as well as the use of ice or heat to ease pain, swelling or stiffness. Of course, we will allow time to answer all questions you may have. Should questions arise after your appointment, simply call or text our office at 704.560.6135.
During visits to our office, we ask that you bring your preferred payment method to cover co-pays required by your insurance company.
Your journey to wellness through physical therapy promises to be a fulfilling experience. If you’re ready to take the first step, complete the form below and a member of our staff will reach out to help you schedule your first visit. Or, if you prefer, you may call or text our office at 704.560.6135.
If you already have an existing appointment, you will find links to our patient forms that you may complete and email back to our office or bring along with you to make your first visit a little easier.
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Katie is the best PT I have ever been to see. She treats the whole body and she knows what she is doing. She has provided me with lots of relief.